Good to know.
About the scents, how to wear them, and how your order reaches you. If something is missing, we are one email away.
The scents
Where do I start?
Start small. Our Discovery Kit holds six 2 ml samples, so you can wear each scent for a full day before choosing a bottle. Or visit the showroom on Istedgade and try all ten on your own skin.
Which scent is best for every day?
Cashmere Woods and Magic Matcha are the easiest to wear from morning to evening. Both are calm, clean and close enough to the skin for the office.
Which scents are the most intense?
Atomic Tonka, Thriller Vanilla and Royal Fern have the strongest projection in the collection. They come alive in the evening and in cooler weather.
Are the scents for men or women?
Both. Every Maison Nikoui scent is genderless. We compose for the person wearing it, not for a category on a shelf.
What does Eau de Parfum mean here?
All our scents are Eau de Parfum at 20% concentration, at the richer end of the category. That is why a few sprays are enough.
How long does a scent last on the skin?
Around 8–10 hours, depending on your skin and the scent. Fresher compositions sit closer to the skin; the warmer ones carry further into the evening.
Where can I see the ingredients?
The full ingredient list (INCI) is under “Ingredients” on each product page.
Wearing & care
How should I apply it?
Spray on warm points: the neck, behind the ears, the inside of the wrists. Let it dry without rubbing, which only flattens the top notes.
Why does it smell different on me than on a friend?
Skin is part of the composition. Its warmth, oils and pH change how each note develops, which is why we always recommend trying a scent on your own skin.
How do I make it last longer?
Apply to moisturised skin, and a touch on clothing or hair holds the scent longer. Keep the bottle out of the bathroom.
How should I store my bottle?
Somewhere cool and dark, with the cap on. Heat, light and humidity are what change a fragrance over time.
Does perfume expire?
Kept well, a bottle stays true for years. If the colour darkens noticeably or the scent turns sharp or sour, it has started to change.
Ordering & delivery
Where do you ship from?
Every order ships from Denmark.
How long does delivery take?
In Denmark, usually 1–3 business days. Outside Denmark it can take up to 14 business days, depending on the destination. You receive tracking as soon as the order leaves us.
What does shipping cost?
Delivery is calculated at checkout. Abroad, rates start at 99 kr for the Nordics, DACH and Benelux, 129–169 kr for the rest of Europe, 199 kr for the UK, Norway and Switzerland, and 119 kr for the USA, Canada and Mexico.
Do you ship worldwide?
Yes. Orders outside the EU may be subject to local duties and taxes, which are paid by the recipient.
Can I change or cancel my order?
Write to info@maisonnikoui.com as soon as possible. If the order has not yet been packed, we will do our best to change or cancel it.
Returns
Can I return my order?
Yes, within 30 days of receiving it, as long as the product is unopened, unused and with all seals intact. For hygiene reasons, opened fragrances cannot be returned.
What about the EU right of withdrawal?
As an EU consumer you can withdraw from your purchase within 14 days of receiving it, without giving a reason. Use our withdrawal form or write to us.
Who pays for the return?
Return shipping is paid by the customer, unless the item arrived faulty, damaged or incorrect.
My item arrived damaged. What now?
We are sorry. Send your order number and a photo to info@maisonnikoui.com and we will make it right with a replacement or a refund.
When will I get my refund?
Once we have received and checked the return, the refund goes back to your original payment method. Read the full refund policy.
Still curious?
Write to us, or come by Istedgade 124, Monday to Friday, 9–16.30.